Shipping policy

Last Updated: August 2026

At ADAORE, we are committed to delivering your jewellery safely and on time.

Order Processing

  • All orders are processed within 24 Hrs after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During sales, launches, or festive periods, processing may take 1 or 2 business days.

Shipping Timeline

Estimated delivery timelines:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on courier operations and location.

Shipping Charges

  • Free Shipping on all prepaid orders.
  • COD charges, if applicable, will be displayed during checkout.

Order Tracking

Once your order is shipped, you will receive:

  • Order confirmation email
  • Shipping confirmation email
  • Tracking ID and courier details

You can track your shipment using the tracking link shared with you.

Delivery Attempts

Our courier partner will make multiple delivery attempts.

If the order cannot be delivered due to:

  • Incorrect address
  • Customer unavailable
  • Refusal to accept delivery

the shipment may be returned to us.

Returned orders may require additional shipping charges for re-dispatch.

Address Changes

Please ensure your shipping address and contact details are accurate while placing your order.

Address changes may not be possible after the order has been packed or shipped.

Delayed Deliveries

While we strive to deliver within the estimated timeline, delays may occur due to:

  • Weather conditions
  • Government restrictions
  • Public holidays
  • Courier network disruptions
  • High order volumes during festive seasons

ADAORE shall not be held liable for delays caused by third-party logistics partners or circumstances beyond our control.

Damaged Package

If your package appears tampered with or damaged at the time of delivery:

  • Please do not accept the package.
  • Contact us immediately with photographs of the package.

We will investigate the issue with our logistics partner and assist you accordingly.

International Shipping

Currently, ADAORE ships only within India.

Contact Us

For any shipping-related queries, please contact:

ADAORE

Email: support@adaore.com

Phone: +91 77580 25255

Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST